Privacy policy

Introduction

At NestBloomDepot, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website and services. By using NestBloomDepot, you consent to the practices described in this policy. Our operations comply with international privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

We may collect the following types of information:

Personal Information: Such as your name, shipping address, billing address, and email address, provided during checkout or inquiries.
Payment Information: Processed securely through third-party payment gateways; we do not store full payment card details.
Technical Data: Including IP address, browser type, device information, and cookies to enhance site functionality and analytics.
Usage Data: Information on how you interact with our website, such as pages visited and products viewed.

How We Use Your Information

Your data is used for purposes including:

Processing and fulfilling orders for products like bedding, towels, bathrobes, curtains, fabrics, carpets, mats, and storage items.
Providing customer support and responding to inquiries via email.
Improving our website, services, and user experience through analytics.
Sending promotional communications with your consent, which you can opt out of at any time.
Complying with legal obligations and preventing fraudulent activities.

Data Storage and Security

We implement robust security measures to protect your data:

All personal information is stored on secure servers with encryption and access controls.
Data is retained only as long as necessary for the purposes outlined or to meet legal requirements.
Regular security assessments are conducted to prevent unauthorized access, disclosure, or destruction of data.

Data Sharing and Disclosure

We do not sell your personal information. Data may be shared with:

Service Providers: Such as payment processors, shipping carriers, and IT support, who assist in operations under strict confidentiality agreements.
Legal Authorities: If required by law or to protect our rights and safety.

International transfers of data adhere to applicable privacy laws, ensuring adequate protection.

Your Rights Under GDPR and CCPA

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Rectification: Correct inaccurate or incomplete information.
Erasure: Request deletion of your data, subject to legal exceptions.
Restriction: Limit how we use your data in certain circumstances.
Data Portability: Receive your data in a structured, machine-readable format.
Opt-Out: Object to processing for direct marketing or under CCPA, opt out of the sale of personal information (though we do not sell data).

To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by law.

Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze traffic. You can manage cookie preferences through your browser settings. For details, refer to our separate Cookie Policy.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in practices or laws. The latest version will always be available on our website.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, email us at [email protected]. We are dedicated to addressing your privacy needs promptly.